Unlimited Tech Support
Don't you just hate getting charged every time you contact your web design company? We do... you know, when we get charged every time we chat to our lawyer.
At Squareflo we include unlimited technical support as part of our Content Management System (CMS) license fee.
So for only $99/month, you not only get to update your own website whenever you want, more importantly, we'll help you when you get stuck.
Our technical support includes unlimited in-person or virtual meetings during which we will:
- Show you or your staff how to use our CMS
- Discuss how you can structure & possibly improve your website's content
- Show you how to properly optimize your website for better search engines results (Search Engine Optimization SEO)
- Show you how you can get started with useful third-party tools like Mail Chimp, Google's Search Console, Google Analytics and more.
- Talk shop
You also get access to timely & friendly tech support via e-mail, when you just need a quick fix or an in-person meeting would take up too much of your time.
Squareflo relies on ZenDesk to manage support requests received by e-mail and will typically settle e-mail request within 1-2 days.
If you need help with our Content Management System (CMS) or just need some guidance in terms of best practices, we'll give you a call or set up a meeting at our office in Regina.
Not sure whether you currently qualify for our Unlimited Tech Support? If you can log in here, you do. If you can't get in, you most likely are one of our clients using Version 1 or 2 of Squareflo's CMS, or we simply host your site, which does not include unlimited technical support. Version 1 & 2 clients, contact us today to see if you qualify for a free website redesign & CMS upgrade.